Privacy policy

This policy covers the NetWellum company website. Each of our products, such as Poster, has its own privacy policy published on the product's website, and that policy governs how the product handles your data.

What we collect

• Contact form. When you write to us, we receive your name, email address, optional company name, the topic and text of your message, and the IP address the form was sent from.
• Server logs. Our web server records technical request data (IP address, time, requested page, browser type) to keep the site secure and working.

We do not use advertising or analytics cookies on this website. The only cookies set here are strictly necessary ones for our team's sign-in area.

How we use it

• to answer your message and continue the conversation you started;
• to protect the website against spam and abuse.

We do not sell or share your personal information for cross-context behavioral advertising.

Who has access

Messages are available to NetWellum team members who handle them. We use service providers for hosting and email delivery who process data only on our instructions.

How long we keep it

We keep contact messages for as long as needed to handle your request and for up to 24 months afterwards, unless the law requires otherwise. Server logs are kept for a short period for security purposes.

Your rights

Depending on where you live, including under the California Consumer Privacy Act (CCPA/CPRA), you may have the right to know what personal information we hold about you, to request its correction or deletion, and not to be discriminated against for exercising these rights. To make a request, use our contact form.

Children

This website is not directed to children under 13 and we do not knowingly collect their information.

Changes

We will post any changes to this policy on this page and update the date above.

Contact

NetWellum LLC, Los Angeles, California, USA.